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Return Policy

No returns accepted. If you receive a product that is damaged or defective, please let us know immediately and we will get a replacement for you after the initial product is returned. 

To be eligible for a return, the product needs to be in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@toxicfxproductions.com. If the product is defective or damaged, we will process a return label for you. If you wish to exchange the product for any other reason, it will be your responsibility to create a return label.

 

*Please Note: Merchandise that is damaged upon receipt or defective will be repaired or replaced only.  Written authorization is required prior to return of any merchandise for repair or replacement.  All other sales are final.

You can always contact us for any return question at info@toxicfxproductions.com

 

Exceptions / non-returnable items 


Custom made items cannot be returned or exchanged.

 

Exchanges 


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds 

No refunds accepted. ALL SALES ARE FINAL.

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